Direct Messaging

Chat with your landlord

💬 Renter Feature

Message Your Property Manager Directly

Skip the phone tag. Send messages, share photos, and get answers quickly—all in one organized conversation thread.

Open Messages See How It Works
Stay Connected

Easy Communication

Everything you need to communicate with your property manager

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Direct Messaging
Your communications hub
⚡

Instant Delivery

Messages are delivered instantly—no more waiting for callbacks

📎

Share Attachments

Send photos, documents, and files directly in the chat

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Push Notifications

Get notified immediately when you receive a response

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Message History

All conversations are saved—search and reference anytime

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Linked to Requests

Messages can be connected to maintenance requests or lease questions

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Works Everywhere

Message from desktop, tablet, or the mobile app

1

Open Messages

Go to your Messages inbox

2

Start a Chat

Select your property manager

3

Send Message

Type your question or attach files

4

Get Notified

Receive alerts when they reply

See It In Action

Your Message Center

Simple, organized communication with your property team

myrentalspot.com/messages

💬 Messages

SJ
Sarah Johnson 2m
The plumber will be there tomorrow...
2 Maintenance
MT
Maintenance Team 1d
Work order WO-2847 has been completed
AC Repair
📢
Building Announcements 3d
Reminder: Rent due on February 1st
SJ
Sarah Johnson 1w
Your lease renewal docs are ready
Lease
SJ

Sarah Johnson

Online

Today
SJ
Hi! I saw your maintenance request about the kitchen faucet. I've scheduled a plumber for tomorrow between 10am-12pm.
10:32 AM
Me
That works! Should I be home or can they access with the key?
10:45 AM
SJ
Since you allowed entry in your request, they can access with proper notice. But if you want to be there, that works too!
10:52 AM
Me
Perfect. I'll try to work from home. Here's a photo of the leak so they know what to expect:
📷 faucet_leak.jpg
10:55 AM
SJ
Thanks for the photo! I'll forward this to the plumber. They'll text you 30 minutes before arrival. 👍
11:02 AM
Why It Matters

Benefits of Direct Messaging

Better communication, better renting experience

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No More Phone Tag

Send a message whenever it's convenient for you. No more waiting on hold or playing voicemail tag with your property manager.

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Written Record

Every conversation is saved. If there's ever a question about what was discussed, you have the full history to reference.

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Share Visual Context

A picture is worth a thousand words. Share photos of issues, documents, or anything else that helps explain your situation.

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Stay Informed

Push notifications ensure you never miss an important message from your property manager or maintenance team.

What You Can Message About

Common topics renters discuss with their property managers

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Maintenance Issues

Report problems, ask questions about repairs, or follow up on open requests

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Lease Questions

Ask about lease terms, renewals, move-out procedures, or policy clarifications

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Payment Inquiries

Questions about rent, fees, payment methods, or billing statements

Start a Conversation

Have a question or need assistance? Message your property manager directly. It's fast, easy, and everything stays organized.

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