Track Status

Real-time updates

📍 Renter Feature

Track Your Requests in Real-Time

Never wonder about the status of your maintenance request again. Get real-time updates, communicate with your property manager, and know exactly when help is coming.

View My Requests See How It Works
Stay Informed

Complete Visibility

Track every step from submission to completion

📍
Track Status
Real-time request tracking
📊

Progress Timeline

Visual timeline showing every step from submission to completion

🔔

Instant Notifications

Get notified the moment your request status changes

💬

Direct Messaging

Chat with your property manager directly within the request

📅

Scheduled Visits

See exactly when maintenance is scheduled to arrive

📋

Request History

Access all your past and current requests in one place

✅

Completion Confirmation

Confirm the work is done and leave feedback

1

Submitted

Your request is received

2

In Progress

Being reviewed and assigned

3

Scheduled

Visit date and time confirmed

4

Completed

Issue resolved and closed

See It In Action

Your Request Dashboard

Track all your maintenance requests in one place

myrentalspot.com/maintenance/requests

📋 My Maintenance Requests

123 Main Street, Apt 4B

All 3
Active 2
Completed 1
❄️

AC not cooling properly

#WO-2847 • HVAC • Jan 27, 2026
📅 Scheduled
Submitted Reviewed Scheduled: Jan 28 Completed
🚿

Kitchen faucet leaking

#WO-2846 • Plumbing • Jan 25, 2026
🔄 In Progress
Submitted Reviewing Scheduled Completed
⚡

Bedroom outlet not working

#WO-2801 • Electrical • Jan 15, 2026
✓ Completed
Submitted Reviewed Scheduled Completed ✓
Progress Timeline - #WO-2847
✓
Request Submitted
Jan 27, 2026 at 10:15 AM
✓
Reviewed by Sarah Johnson
Jan 27, 2026 at 11:30 AM
Assigned to ABC HVAC Services
📅
Scheduled for Service
Jan 28, 2026 • 10:00 AM - 12:00 PM
Technician: Mike from ABC HVAC
4
Work Completed
Pending

💬 Messages

Sarah Johnson (Property Manager)
Hi! I've reviewed your AC request and assigned it to our HVAC team. They'll be there tomorrow morning.
Jan 27 at 11:32 AM
You
Great, thank you! Should I be home or can they access with notice?
Jan 27 at 11:45 AM
Sarah Johnson (Property Manager)
Since you allowed entry, they can access with the key. But I'd recommend being there if possible so you can show them the issue directly.
Jan 27 at 11:52 AM
Why It Matters

Benefits of Tracking

Stay informed every step of the way

🔍

Complete Transparency

No more calling to ask "what's the status?" See exactly where your request is in the process, who's handling it, and when to expect resolution.

📱

Updates On the Go

Get push notifications when your request status changes. Know immediately when maintenance is scheduled or completed.

💬

Easy Communication

Message your property manager directly within the request. No need for separate emails or phone calls—everything stays organized.

📋

Documentation

Every update, message, and status change is recorded. You'll have a complete history of how your request was handled.

Understanding Request Status

What each status means for your request

Submitted

Request Received

Your request has been submitted and is waiting for review

In Progress

Being Handled

Property manager is reviewing and assigning your request

Scheduled

Visit Confirmed

Maintenance visit has been scheduled for a specific date/time

Completed

Issue Resolved

The work has been completed and the request is closed

Check Your Request Status

Log in to see the real-time status of all your maintenance requests, communicate with your property manager, and stay informed.

View My Requests Submit New Request